{"id":45,"date":"2018-08-13T14:58:22","date_gmt":"2018-08-13T14:58:22","guid":{"rendered":"https:\/\/demo.wpjobopenings.com\/list-view\/?post_type=awsm_job_openings&#038;p=45"},"modified":"2021-04-26T16:12:35","modified_gmt":"2021-04-26T16:12:35","slug":"it-help-desk-technician","status":"publish","type":"awsm_job_openings","link":"https:\/\/demo.wpjobopenings.com\/list-view\/jobs\/it-help-desk-technician\/","title":{"rendered":"IT Help Desk Technician"},"content":{"rendered":"\n<div class=\"awsm-job-single-wrap awsm-col-2\">\n\n\t\n\t\n\t\t<div class=\"awsm-job-content\">\n\t\t\t\n<div class=\"awsm-job-entry-content entry-content\">\n\t<!-- wp:heading {\"level\":3} -->\n<h3>Job brief<\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>We are looking for a competent&nbsp;<strong>Help desk technician<\/strong>&nbsp;to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The goal is to create value for clients that will help preserve the company\u2019s reputation and business.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3>Requirements<\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:list -->\n<ul><li>Proven experience as a&nbsp;<strong>help desk technician<\/strong>&nbsp;or other customer support role<\/li><li>Tech savvy with working knowledge of office automation products, databases and remote control<\/li><li>Good understanding of computer systems, mobile devices and other tech products<\/li><li>Ability to diagnose and resolve basic technical issues<\/li><li>Proficiency in English<\/li><li>Excellent communication skills<\/li><li>Customer-oriented and cool-tempered<\/li><li>BSc\/BA in IT, Computer Science or relevant field<\/li><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph --><\/div><!-- .awsm-job-entry-content -->\n\n<div class=\"awsm-job-specifications-container awsm_job_spec_below_content\"><div class=\"awsm-job-specifications-row\"><div class=\"awsm-job-specification-wrapper\"><div class=\"awsm-job-specification-item awsm-job-specification-job-category\"><i class=\"awsm-job-icon-clock-o\"><\/i><span class=\"awsm-job-specification-label\"><strong>Job Categories: <\/strong><\/span><span class=\"awsm-job-specification-term\">Customer Support<\/span> <\/div><div class=\"awsm-job-specification-item awsm-job-specification-job-type\"><i class=\"awsm-job-icon-suitcase\"><\/i><span class=\"awsm-job-specification-label\"><strong>Job Types: <\/strong><\/span><span class=\"awsm-job-specification-term\">Full Time<\/span> <\/div><div class=\"awsm-job-specification-item awsm-job-specification-job-location\"><i class=\"awsm-job-icon-map-marker\"><\/i><span class=\"awsm-job-specification-label\"><strong>Job Locations: <\/strong><\/span><span class=\"awsm-job-specification-term\">Bangalore<\/span> <span class=\"awsm-job-specification-term\">France<\/span> <\/div><\/div><\/div><\/div>\t\t<\/div><!-- .awsm-job-content -->\n\n\t\t<div class=\"awsm-job-form\">\n\t\t\t\n<div class=\"awsm-job-form-inner\">\n\n\t\n\t<h2>\n\t\tApply for this job\t<\/h2>\n\n\t<div class=\"awsm-job-form-description\"><p>Use the form below to submit your job application<\/p>\n<\/div>\n\t<form id=\"awsm-application-form\" class=\"awsm-application-form\" name=\"applicationform\" method=\"post\" enctype=\"multipart\/form-data\">\n\n\t\t<div class=\"awsm-job-form-group awsm-job-form-text-group\"><label for=\"awsm-applicant-name\">Full Name <span class=\"awsm-job-form-error\">*<\/span><\/label><input type=\"text\" placeholder=\"\" name=\"awsm_applicant_name\" class=\"awsm-job-form-field awsm-job-form-control\" id=\"awsm-applicant-name\" required data-msg-required=\"This field is required.\" \/><\/div><div class=\"awsm-job-form-group 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class=\"awsm-job-form-field awsm-job-form-control\" id=\"awsm_textarea_1\" required data-msg-required=\"This field is required.\" rows=\"5\" cols=\"50\"><\/textarea><\/div><div class=\"awsm-job-form-group awsm-job-form-file-group\"><label for=\"awsm-application-file\">Upload CV\/Resume <span class=\"awsm-job-form-error\">*<\/span><\/label><input type=\"file\" name=\"awsm_file\" class=\"awsm-job-form-field awsm-resume-file-control awsm-job-form-control awsm-form-file-control\" id=\"awsm-application-file\" required data-msg-required=\"This field is required.\" accept=\".pdf, .doc, .docx\" \/><small>Allowed Type(s): .pdf, .doc, .docx<\/small><\/div><div class=\"awsm-job-form-group awsm-job-inline-group\"><input name=\"awsm_form_privacy_policy\" class=\"awsm-job-form-field\" id=\"awsm_form_privacy_policy\" value=\"yes\" type=\"checkbox\" data-msg-required=\"This field is required.\" aria-required=\"true\" required><label for=\"awsm_form_privacy_policy\">By using this form you agree with the storage and handling of your data by this website. <span class=\"awsm-job-form-error\">*<\/span><\/label><\/div>\n\t\t<input type=\"hidden\" name=\"awsm_job_id\" value=\"45\">\n\t\t<input type=\"hidden\" name=\"action\" value=\"awsm_applicant_form_submission\">\n\t\t<div class=\"awsm-job-form-group\">\n\t\t\t\t\t<input type=\"submit\" name=\"form_sub\" id=\"awsm-application-submit-btn\" class=\"awsm-application-submit-btn\" value=\"Submit\" data-response-text=\"Submitting..\" \/>\n\t\t\t\t<\/div>\n\n\t<\/form>\n\n\t<div class=\"awsm-application-message\" style=\"display: none;\"><\/div>\n\n\t\n<\/div><!-- .awsm-job-form-inner -->\n\t\t<\/div><!-- .awsm-job-form -->\n\n\t\n\t<div class=\"awsm-jobs-pro-listings-link-container\"><a href=\"https:\/\/demo.wpjobopenings.com\/list-view\/\" class=\"awsm-jobs-pro-listings-link\">Back to listings<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Job brief We are looking for a competent&nbsp;Help desk technician&nbsp;to provide fast and useful technical&#8230;<\/p>\n","protected":false},"author":1,"template":"","meta":[],"class_list":["post-45","awsm_job_openings","type-awsm_job_openings","status-publish","hentry","job-category-customer-support","job-type-full-time","job-location-bangalore","job-location-france"],"_job_specs":"<div class=\"awsm-job-specification-wrapper\"><div class=\"awsm-job-specification-item awsm-job-specification-job-type\"><i class=\"awsm-job-icon-suitcase\"><\/i><span class=\"awsm-job-specification-term\">Full Time<\/span> <\/div><div class=\"awsm-job-specification-item awsm-job-specification-job-location\"><i class=\"awsm-job-icon-map-marker\"><\/i><span class=\"awsm-job-specification-term\">Bangalore<\/span> <span class=\"awsm-job-specification-term\">France<\/span> <\/div><\/div>","_links":{"self":[{"href":"https:\/\/demo.wpjobopenings.com\/list-view\/wp-json\/wp\/v2\/awsm_job_openings\/45","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.wpjobopenings.com\/list-view\/wp-json\/wp\/v2\/awsm_job_openings"}],"about":[{"href":"https:\/\/demo.wpjobopenings.com\/list-view\/wp-json\/wp\/v2\/types\/awsm_job_openings"}],"author":[{"embeddable":true,"href":"https:\/\/demo.wpjobopenings.com\/list-view\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/demo.wpjobopenings.com\/list-view\/wp-json\/wp\/v2\/media?parent=45"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}